The Challenge: The Adoption Barrier

Companies spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, complication, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Employees struggle to navigate new SAP interfaces or complete complex transactions, leading to delays and increased use on technical support.


• Non-compliance: Users ignore standard SAP processes, which results in inaccurate entries, policy breaches, and delays.


• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they need help most.

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• Low ROI: The potential of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, addresses the usage barrier. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.